Overview:
Writing Effective Email starts from the premise that email is writing, requiring attention to the standards of language, especially in the workplace. This webinar focuses on the greatest challenges facing employees who sift through hundreds of emails daily and offers concrete suggestions for creating emails and responding to them efficiently and accurately. From there it moves to practical remedies of purposeless, incomplete, unorganized, and insensitive messages-to ensure that emails are reader-focused, deferential, thorough, and easily scanned. It closes with guidelines for managing the email system and for checking critical emails when high-quality communication matters most.