Core Skills for Team Development

This workshop focuses on improving the way people work together as a project team and is designed for project leaders and project team members at all levels in the organization.

Participants will learn the value of collaborative project leadership and develop the essential people skills necessary for effective team-based work. The critical skills taught include: identifying and working with diverse communication and learning styles, listening effectively, making team decisions, giving and receiving constructive feedback, resolving conflicts, brainstorming ideas, and more. Students will also learn to use tools such as the mind map, affinity diagram, decision matrix, and the interrelationship diagraph. This workshop is highly interactive, providing participants with the training they need to build new skills - ones that can be immediately applied to real project work . . . everyday.

This course is registered with the Project Management Institute and delivered by an accredited, registered education provider. Participants earn Professional Development Units (PDUs) toward Project Management Professional (PMP) certification by attending.

Learning Objectives

After completion of this course the attendee will know how to:

• Value collaborative project leadership
• Move through the stages of team development in the project management process
• Work with diverse thinking styles
• Work with the three key learning styles
• Develop effective listening skills
• Give constructive feedback
• Avoid conflict
• Make effective team decisions
• Brainstorm ideas and solutions
• Resolve conflict
• Have effective team meetings
• Improve project team performance

Course Description

The following will be covered:

Team Dynamics:

• Effective listening
• Giving and receiving constructive feedback
• Avoiding conflict
• Resolving conflict
• Working with diverse thinking and learning styles
• Managing the stages of team development
• Running more effective meetings
• Team Contract (code of conduct)
• Personal Coat of Arms (individual styles, contributions and concerns)

Brainstorming Techniques:

• Mind Mapping
• Affinity Diagramming

Decision-Making Techniques:

• Multi-voting
• Nominal Group Technique
• Impact/Difficulty Grid
• Decision Matrix
• Interrelationship Digraph

________________________________________

COURSE AGENDA

DAY ONE

• Thinking Styles & Project Teams

• Learning Styles & Project Teams

• Personal Coat of Arms

• The Effective Project Team

• Project Management & Team Processes

• Stages of Team Development & PM

• Effective Listening

DAY TWO

• Constructive Feedback

• Constructive Feedback Role Play

• Tuckman's Model of Team Development

• Affinity Diagramming

• Multi-voting/Nominal Group Technique

• Impact/Difficulty Grid

• Decision Matrix

• Types of Conflict

• Thinking Styles Conflicts

• Approaches to Handling Conflict

• Conflict Resolution

• Create a Plan to Improve Project Team Performance

• Team Evaluation