Overview: Managers, Administrators and CEOs in medical practice positions need to successfully learn to supervise staff or manage down, but also to achieve results by influencing their physician bosses by managing up. It is difficult to communicate to your physician boss that certain behaviors are keeping the practice from achieving optimal success.
Why should you Attend: Attendees will learn how to:
Present key financial benchmarks to physicians
Give constructive feedback to physicians
Mediate income distribution/expense share issues
Manage change successfully
Reduce conflict by team building activities
Areas Covered in the Session:
Qualities Physicians Want in a Manager
Qualities Physicians Do Not Like in a Manager
Coaching Physicians Toward Productivity
Importance of Strategic Planning
Managing Change
5 Steps for Presenting Recommendations for Behavioral Change
The Toughest Issues for Managers to Mediate with Physicians:
Income Distribution
Productivity Differences
Conflict among partners
Risk to the practice - Labor Law, Fraud, OSHA, HIPAA, Medicare Compliance
Debra Phairas is President of Practice & Liability Consultants, LLC a nationally recognized firm specializing in practice management and malpractice prevention. Her background includes medical clinic administration and loss prevention management for NORCAL Mutual, a physician malpractice insurance carrier in Northern California. Her BS is from Michigan State University and her graduate work at Golden Gate University San Francisco MBA Health Services Administration program.