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The Process Approach to Auditing - Webinar By GlobalCompliancePanel

  November 08, 2010  
GlobalCompliancePanel, Online Training

Overview: The structure of ISO 9001:2000 provides a focus on the processes that comprise the quality management system (QMS). Also, the general requirements laid out in Clause 4.1, the foundation for auditing a process-based system, are taken up for discussion at this webinar.

There are eight basic processes that an organization must have to function effectively. These are:
  • Management of the Quality System
  • Top management involvement
  • Customer focus
  • The improvement process
  • Design and development
  • Supplier management
  • Product provision (including control of outsourced processes), and
  • Resource management. Their nature and effectiveness are discussed at this webinar.

Why you should attend: By attending this webinar, participants will gain an understanding of the process approach. The process approach requires managements to identify all processes of the QMS, their sequence and their interaction. They must ensure the effectiveness of all processes and the availability of needed resources and monitor, measure, analyze and improve them. They will learn how to judge if the processes are functioning effectively. Next, they will learn how to create a description of each process based on the ISO 9001 standard and the plan, Do, Check, Act (PDCA) process structure. Another important part of the learning process is the identification of key processes each organization should have in their management system. There will be an extended description of the many processes that an organization should consider and when the audit team will audit these processes.

Areas Covered In the Seminar:

  • The Process Approach
  • Analyzing a Processes-Based QMS
  • Auditing a Process-Based QMS
  • Process
  • Summary and conclusions
  • References
Who will benefit:
  • Quality Managers
  • Quality Engineers
  • Quality Systems auditors
  • Quality Executives
  • Consultants
  • Registrar Auditors
Organized by: GlobalCompliancePanel
Invited Speakers:
Dr. Sandford Liebesman, Sandford Quality Consulting LLC and retired corporate ISO Manager Lucent Technology, had over 35 years experience in quality at Bell Laboratories, Lucent Technologies, Bellcore (Telcordia) and KEMA Registered Quality. He is an ISO 9000 subject matter expert and auditor and is author of the books TL 9000, Release 3.0: A Guide to Measuring Excellence in Telecommunications, 2nd Edition and Using ISO 9000 to Improve Business Processes. He has presented seminars and published articles on auditing, linking management systems and QMS/EMS support of Sarbanes-Oxley and led the team that developed the 2005 and 2006 ASQ SOX conferences. He has conducted over 95 registrar audits of ISO 9001 and TL 9000. He also conducted internal audits for Lucent technologies. Dr. Liebesman has an engineering degree from the United States Naval Academy and MSEE and Ph.D. (Operations Research) degrees from New York University. He taught statistics, quality control, quality management and operations research at Rutgers University. He is the Past Chair of the ASQ Electronics and Communications Division and a Fellow of ASQ.
Deadline for Abstracts: 2011-01-11
Tuesday, January 11, 2011  
10:00 AM PST | 01:00 PM EST
Live live online training only for one participant
Price: $145.00
Corporate Live 4 to 10 participants from a single location (For multiple locations contact Customer Care)
Price: $695.00

Recorded Access recorded version only for one participant; unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Price: $195.00
E-mail: webinars@globalcompliancepanel.com
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