Compliance Trainings, Canada
2015-05-07
Description : To protect your organization, it is crucial to have an effective strategy in place from the moment you hear a complaint, concern, or when misconduct occurs. Investigating complaints, misconduct, etc. is the right thing to do to protect your company from expensive litigation. It also shows good faith efforts to ensure your decision to terminate or to not terminate was based on a thorough review of pertinent information. When an informal or formal complaint is made, the employer should take immediate steps to stop the alleged conflict, protect those individuals involved and begin investigations. Under many laws (Title VII, ADA, ADEA, OSHA, Sarbanes-Oxley, state and local nondiscrimination laws, etc.) employers are legally obligated to investigate complaints (harassment, discrimination, retaliation, safety and ethical) in a timely manner. In addition, any appropriate corrective action is required to be taken by the employer to ensure illegal actions/behaviors cease immediately. Workplace litigation is at record high levels. The average lawsuit settlement is $165,000 and if the case goes to a jury, the cost can soar to over $1,000,000. Failing to appropriately investigate and document complaints is one of the top reasons businesses lose money in litigation and settlement awards This webinar will assist in ensuring employers investigate complaints and issues appropriately to protect their assets as well as avoid spend valuable time dealing with unnecessary litigation. Areas Covered in the Session : The importance of an investigation When to conduct an investigation Consequences of not conducting an investigation Determining who should conduct the investigation Characteristics of an effective investigation What to do when you receive a complaint or concern Confidentiality and Retaliation How to plan the investigation How to prepare interview questions Effective interview techniques How to document information Determining the results of the investigation Preparing report of investigation results Concluding recommendations and action plans Who Will Benefit: Business Owners Vice Presidents COO’s Managers Supervisors HR Department Price tags: Live Single Live : For One Participant $ 149 Corporate Live : For Max. 10 Participants $ 599 Recording Single REC : For One Participant - Unlimited Access for 6 Months $ 199 For more information and enquiries contact us at Compliance Trainings 5939 Candlebrook Ct, Mississauga, ON L5V 2V5, Canada Customer Support : #416-915-4458 Email : support@compliancetrainings.com
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